Category Archives: Episodes

Episodes

The Successful Home Inspector Episode 127 Dale Raines

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Dale Raines
Dale Raines
When I purchased my first home in 1984 I didn’t know anything about houses or how they worked. I was so excited I couldn’t believe it. My wife and I actually owned a home! And what a home it was. I began to realize over time that not all was well with our home.  Every single time we started even the simplest of repairs, it turned into a major construction project costing more than we could have ever imagined. Not knowing what to look out for, or knowing the warning signs cost us plenty. After fixing that home up we were able to build our own home. This time I made sure that it was done right.
For 18 years working in the Civil Engineering and Surveying fields and12 years as a Licensed Builder, I have been able to help hundreds of home buyers, owners and developers with their needs.
My mission is to help homebuyers and sellers better understand their homes, plan for their future and enjoy their new homes.
I am the owner and you deal directly with me. If you have any questions regarding your inspection you have direct access to me, anytime. Knowing about the home you are buying is paramount when planning your future.
My job is to report what I find… Period…

I only work for you. The purchase of your new home is a serious and important decision. It can also be very emotional. The home inspection you are considering is the best way to have an impartial third party look at your new home.

Dale Raines is being interviewed by Preston Sandlin of Home Inspection Carolina and Ask the Charlotte Inspector

Episodes

The Successful Home Inspector Episode 126 Frank Lesh

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Frank Lesh
Frank Lesh
Frank Lesh is currently the executive director of the American Society of Home Inspectors (ASHI).  He is the founder of the Home Sweet Home Inspection Company, which was started in 1989. He has performed thousands of commercial and residential property inspections, and specialized in EIFS inspections. Frank has been a member of ASHI since 1990 and a member of the Great Lakes Chapter (GLC) of ASHI since 1991. He has held numerous volunteer positions in both organizations, including as president of the GLC from 1997-1998, Master Inspector by Review®, and the President of ASHI in 2007.
Frank won the John E. Cox Award for “Outstanding contributions to a Chapter” in 2004, and the 2012 Philip C. Monahon Award, ASHI’s highest award. Other professional affiliations include the Exterior Design Institute (EDI) since 1996. EDI is the premier organization involved in synthetic stucco (DRYVIT®). Frank was on the Board of Governors of EDI in 1999.
Frank Lesh is being interviewed by Preston Sandlin of Home Inspection Carolina and Ask the Charlotte Inspetor
Episodes

The Successful Home Inspector Episode 125 Lois Rusco

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Lois Rusco
Lois Rusco

Personalized Answering & Scheduling Services, Inc (PASS) is a state of the art scheduling center and call center that provides services for busy companies all over the United States and Canada. We provide services to businesses small and large. Our scheduling and call center provides a diverse array of options to meet the needs of your company including receptionist services, selling and scheduling appointments, marketing and virtual office support.

At Personalized Answering & Scheduling Services,  we focus on providing knowledgeable, professional and courteous service. We will work closely with you to understand the intricacies of your business so that we may service your client’s just as you would no matter where they are located in the United States or Canada. You can be certain that we will be dedicated to the success or your company. After all, our overall success depends on your company’s success.

It is important that your clients believe they have contacted your professionally staffed office. To achieve this, Personalized Answering & Scheduling Services, Inc.  provides a quiet call center environment. Your clients will not hear “chatter” in the background when they contact your local office. They will be greeted by friendly, well trained customer representatives with over 30 years combined of customer service, sales, and scheduling experience.

Lois Rusco is being interviewed by Preston Sandlin of  Home Inspection Carolina and Ask the Charlotte Inspector.

Episodes

The Successful Home Inspector Podcast Episode 124 Christopher Murphy

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Christopher Murphy
Christopher Murphy

Chris and Mary started A-Action in 2012. Chris is a Licensed Professional Real Estate Inspector and a Licensed Technician in Pest & Wood Destroying Insect Treatment and Inspections. He graduated from the Real Estate Training System (RETS) in 2012. Prior to that Chris spent 5 years in the United States Marine Corps. Mary holds an MBA in Management from the University of Houston-Victoria, an MA from the Johns Hopkins University, and a BA from the George Washington University. Prior to A-Action Mary spent 8 years in the non-profit world as a Museum Educator.

Chris Murphy is being interviewed by Preston Sandlin of Home Inspection Carolina and Ask the Charlotte Inspector

Episodes

The Successful Home Inspector Podcast Episode 123 Simone Cartwright

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Simone Cartwright
Simone Cartwright

Simone Cartwright, has been experienced in the home services industry since the year 2000 and has personally performed over 2,100 home inspections. As a Public Insurance Adjuster, Simone aided families by identifying damages to their homes caused by unforeseen events, such as, storms, plumbing leaks and fires.

Simone’s knowledge and understanding of building structures, rebuilding, restoration and reconstruction costs gained as a Public Insurance Adjuster prompted her decision to expand into the home inspection business.  Before becoming a Public Insurance Adjuster, Simone spent 20 years putting her degree in Business Administration to work in various management and supervisory roles in marketing, advertising and sales

Simone Cartwright is being interviewed by Preston Sandlin of Home Inspection Carolina, Ask the Charlotte Inspector, and HICarolina

Episodes

The Successful Home Inspector Episode 122 Drew Benjamin

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Drew Benjamin
Drew Benjamin

Drew is  the founder/Owner of AmPro Inspections, I started this company after seeing a void that existed in the Home Inspection industry. AmPro Inspections warranties all our inspections and services! Customer service and professionalism are the cornerstones in which we operate.

Before starting this company, I served in the United States Army for 12 years, 10 of those years as a Weapons Sergeant with 10th SFG(A) also known as a Green Beret. I am with the love of my life June and have a young daughter Akemi. Business and Client Service is a true passion of mine and I always strive to have that passion reflect in AmPro Inspections.

Drew is being interviewed by Preston Sandlin of Home Inspection Carolina and Ask the Charlotte Inspector

Episodes

The Successful Home Inspector Podcast Episode 121 Pat Butler

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  • WITH 20 YEARS OF MILITARY SERVICE AND 7 YEARS AS A CERTIFIED HOME INSPECTOR, SERVICE IS ALL I KNOW.

    Choosing the right inspector can be difficult. Unlike most professionals you hire, you probably won’t meet me until our appointment. Furthermore,different inspectors have varying qualifications, equipment, and experience, reporting methods, pricing. Ultimately, a thorough home inspection depends heavily on the inspector’s own effort. If you will honor me by permitting me to inspect your new home, I guarantee to give you my very best effort. This is my promise to you.

Pat Butler is being interviewed by Preston Sandlin of Home Inspection Carolina and Ask the Charlotte Inspector

Episodes

The Successful Home Inspector Episode 120 Preston Sandlin

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Preston Sandlin
Preston Sandlin

In this interview Kevin Wagstaff of Spectora Inspection Software Interviews Preston Sandlin of Home Inspection Carolina and Ask the Charlotte Inspector

Preston has learned success through the process of elimination

Episodes

Episode 119 The Successful Home Inspector Kevin Wagstaff

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Kevin Wagstaff
Kevin Wagstaff

KEVIN WAGSTAFF

Founder | Digital Marketing Specialist | Content Producer

Hi, I’m Kevin. When you join Spectora, I’ll be the guy you interact with for on-boarding, digital marketing solutions, and product support. I’m also the writer behind many of the articles found in our Resource Center.

Prior to founding Spectora, I worked as an SEO Specialist on the Search Engine Optimization Team at HomeAdvisor, where I did content creation, link building, on-page optimization, competitive research, partnership building, and rank tracking.

I have also been a Realtor for several years. After talking to dozens of home inspectors during real estate transactions, I learned of the pain points inspectors had with software, marketing, and business growth. My brother and I started building a platform to solve these problems.

I bring an analytical approach to marketing for Spectora clients, using data metrics and the latest in SEO knowledge to improve home inspection businesses. Don’t hesitate to get in touch with questions!

Kevin Wagstaff is being interviewed by Preston Sandlin of Home Inspection Carolina and Ask the Charlotte Inspector

Episodes

The Successful Home Inspector Episode 118 Troy Thompson

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Troy Thompson
Troy Thompson

Troy leads the Nook & Kranny team and has been in the construction industry his whole life.  Prior to becoming a home inspector, Troy worked as a plumber for 17 years.  Troy founded Nook & Kranny in 1997 and has loved every minute of his time running the company.  Over his career as an inspector, Troy has performed well over 10,000 home inspections and has risen to the top of his industry by becoming a master certified inspector.

Troy Thompson is being interviewed by Preston Sandlin of Home Inspection Carolina and Ask the Charlotte Inspector