Personalized Answering & Scheduling Services, Inc (PASS) is a state of the art scheduling center and call center that provides services for busy companies all over the United States and Canada. We provide services to businesses small and large. Our scheduling and call center provides a diverse array of options to meet the needs of your company including receptionist services, selling and scheduling appointments, marketing and virtual office support.
At Personalized Answering & Scheduling Services, we focus on providing knowledgeable, professional and courteous service. We will work closely with you to understand the intricacies of your business so that we may service your client’s just as you would no matter where they are located in the United States or Canada. You can be certain that we will be dedicated to the success or your company. After all, our overall success depends on your company’s success.
It is important that your clients believe they have contacted your professionally staffed office. To achieve this, Personalized Answering & Scheduling Services, Inc. provides a quiet call center environment. Your clients will not hear “chatter” in the background when they contact your local office. They will be greeted by friendly, well trained customer representatives with over 30 years combined of customer service, sales, and scheduling experience.
Chris and Mary started A-Action in 2012. Chris is a Licensed Professional Real Estate Inspector and a Licensed Technician in Pest & Wood Destroying Insect Treatment and Inspections. He graduated from the Real Estate Training System (RETS) in 2012. Prior to that Chris spent 5 years in the United States Marine Corps. Mary holds an MBA in Management from the University of Houston-Victoria, an MA from the Johns Hopkins University, and a BA from the George Washington University. Prior to A-Action Mary spent 8 years in the non-profit world as a Museum Educator.
Simone Cartwright, has been experienced in the home services industry since the year 2000 and has personally performed over 2,100 home inspections. As a Public Insurance Adjuster, Simone aided families by identifying damages to their homes caused by unforeseen events, such as, storms, plumbing leaks and fires.
Simone’s knowledge and understanding of building structures, rebuilding, restoration and reconstruction costs gained as a Public Insurance Adjuster prompted her decision to expand into the home inspection business. Before becoming a Public Insurance Adjuster, Simone spent 20 years putting her degree in Business Administration to work in various management and supervisory roles in marketing, advertising and sales
Drew is the founder/Owner of AmPro Inspections, I started this company after seeing a void that existed in the Home Inspection industry. AmPro Inspections warranties all our inspections and services! Customer service and professionalism are the cornerstones in which we operate.
Before starting this company, I served in the United States Army for 12 years, 10 of those years as a Weapons Sergeant with 10th SFG(A) also known as a Green Beret. I am with the love of my life June and have a young daughter Akemi. Business and Client Service is a true passion of mine and I always strive to have that passion reflect in AmPro Inspections.