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Paul Margrone has written a really good home inspection book; The business of Home Inspection.  Paul is cool dude and you will like this podcast.

I would like to say that of all of the positions that I have held, the most important one has been being the customer. It is because of that reason that I promise to be prompt, provide quality service, be diligent and to treat my customers with the respect that they deserve. I know that is what you expect because that is what I expect.

Paul Margone is being interviewed by Preston Sandlin of Home Inspection Carolina.