Owner of plumbinghacks.co, a trade specific forum and consulting firm that is focused on providing peace of mind services to trade professionals and end users, certifying that companies are going above and beyond customer expectations by providing a near perfect service experience.
I am a sales and service training powerhouse in the residential and commercial trade services industry. I do sales and customer service training to help technicians become more productive, efficient and successful, as well as increasing sales, conversion rates and billable hour efficiency to increase the company’s bottom line. all by using proven techniques to make customers feel more comfortable with the trade professionals by providing an above average service experience.
Specialties: Sales, training, marketing, customer service, tech training, inbound sales